MelBet App Bangladesh: Responsible Gambling Rules

The platform carefully adheres to the key Responsible Gambling principles and encourages its users to play/bet wisely. If you gamble or bet on sports responsibly, you won’t face problems with addiction and all the negative consequences this may bring. 

Table of Contents

Basic Responsible Gambling Rules

Whether you are a gambler or a bettor, you should understand basic responsible gambling principles to stick to. They help play or bet on sports for a long time without facing any financial/social problems. Explore them and make sure you adhere to them:

  • Players should always use their own funds to place bets and play casino games;
  • In case a platform user borrows money for gambling, they put himself at risk of financial problems and spoiling social bonds;
  • Gambling and betting activities can not be used to get money and cannot replace the job a customer has;
  • It is crucial to take a cool-off period between gaming or betting sessions to distract yourself;
  • Players must manage their bankroll if they are going to play for a long time without negative consequences for their budget;
  • It is extremely crucial to carefully manage the time a player spends betting/playing, too.

These rules are universal and can be applied to casual players as well as high rollers. 

Handy Questionnaire on the MelBet App

The first thing casino players should check is a questionnaire on the “Responsible Gambling” page. This is a list of seven simple questions related to your gambling/betting activity. Thanks to them, you can understand whether you have problems with too much focus on gambling, mood swings after losses, and more. If even one answer is positive, it makes sense to stop your hobby and take a cool-off period. If so, then contact customer support service and ask them to join the self-exclusion program. 

MelBet Self-Exclusion Program

If you play or bet on the MelBet application and suspect signs of addiction, you need to stop your activity and contact the support care service 24/7. Use a live chat, email, or phone to contact experts and describe your situation. 

As a rule, experts quickly respond to customer’s requests and give them a clear algorithm of what to do next. The most effective solution here is a self-exclusion program. As the name suggests, it allows customers to freeze/block their profiles for a certain period. While you can customize this period, there are three main options to activate:

  • One month;
  • Six months;
  • One year.

During this period, it is impossible to log into your account and keep playing or betting. Also, you can not access your wallet to replenish the balance or withdraw profits. Thus, it makes sense to withdraw money in advance. 

Remember that this program excludes you from the MelBet platform only and does not operate globally. If you think that you do not need to be self-excluded before the program expiration period, you can also contact the support care service. However, canceling the program is not easy, as you need to pass a thorough verification. 

Additional Responsible Gambling Support on the MelBet App

The application offers additional services in addition to the self-exclusion program. The casino encourages its customers to use services such as NetNanny or Cyber Patrol to control their gambling behavior. These apps/tools’ main aims are to control sites you visit, block gambling-related content, filter ads, and more. As a rule, these tools have wide libraries with popular casinos available in Bangladesh. Also, the lists of gambling platforms are regularly replenished.

Other Aspects of Responsible Gambling Behaviour Control 

The platform operates legally and has a Curacao license, which contributes to its adherence to Responsible Gambling. As a result, all app users are required to pass the AML/KYC procedure. In this way, the platform understands key information about the client, including their identity, source of income, and physical address. 

This helps to exclude those players who have not reached the eligible age of 18 years or those who are from the vulnerable category. Such accounts are deleted or subjected to more detailed examination. What’s more, an app regularly monitors customers’ activity and detects betting patterns. If algorithms detect suspicious activity, the platform experts may pay more attention to your account in order to prevent gambling addiction.